CMS Hospice record

Empath Hospice, LLC

LAKELAND, FL · Polk County · (863) 329-2750

331 S Florida Ave, LAKELAND, FL 33801

Family survey: not published

CMS has not published a family-caregiver survey for Empath Hospice, LLC — almost always because too few families completed one to report reliably, which is common for smaller or newer hospices. That is not a mark against it. Use the care-pattern measures below, and ask the hospice for references.

Then: visits in the last days of life

CMS withheld this measure for Empath Hospice, LLC (footnote 2) — usually too few patients in the period to report reliably. Ask the hospice directly how they staff visits at the very end.

Hospice Care Index

—/10

A count of how many of ten care-pattern indicators the hospice meets (staffing gaps, late discharges, visits near death…) — care patterns, not how families rated their experience. CMS withheld it (footnote 2).

Care-process composite

—

Whether the hospice did the documented basics — screening and treating pain and breathlessness, recording the patient's wishes. CMS withheld it (footnote 1).

The care basics, one by one

RECORDED The share of patients for whom the hospice documented each step (CMS HIS measures). Nearly every hospice scores in the high 90s here, so these rarely tell hospices apart — a low one is the exception worth asking about.

Documented treatment preferences withheld

Addressed beliefs & values (if patient wished) withheld

Screened for pain withheld

Thorough pain assessment withheld

Screened for shortness of breath withheld

Treated shortness of breath withheld

Bowel regimen with opioids withheld

Questions to ask this hospice

The numbers narrow the field; these questions decide it. Bring them to the meeting.

›How do you staff visits in a patient's final days — including nights and weekends? Who comes, and how fast?
›What is your after-hours and weekend coverage, and how quickly can a nurse reach the bedside?
›Will the same nurse and aide visit consistently, or does it rotate?
›How do you support the family — respite, counseling, and bereavement care?

What these figures mean

RECORDED — every percentage is a CMS-published measure of what the hospice did or documented. These are process and claims-based measures, not risk-adjusted and not a measure of how the care felt; the comparison is to the national median across all reporting hospices.
WITHHELD — where CMS reports a footnote (too few cases), this page shows "withheld," never a guessed number.
FAMILY SURVEY — the "what families said" figures come from the CMS CAHPS Hospice Survey of bereaved family caregivers, case-mix and mode adjusted so they compare fairly across hospices. This is the experience signal; the HVLDL and process figures above are not adjusted and measure what was done/documented, not how it felt.

Also available: structured data (JSON-LD) · plain text · period 07/01/2024-06/30/2025

What this is — and is not

This is published CMS Hospice Provider data — the same facts CMS shows the public. It informs and compares; it does not rate, rank, or recommend Empath Hospice, LLC for your loved one's specific situation, and no figure here is a guarantee of the care you'll receive. Talk with the hospice and your doctor, and verify at medicare.gov/care-compare (CCN 101573).