CMS Hospice record
High Care Hospice, Inc
RIVERSIDE, CA · Riverside County · (760) 469-9639
2030 Iowa Avenue, Suite 110, RIVERSIDE, CA 92507
What families said — CMS caregiver survey
80% definitely · 16% probably · 4% would NOT recommend — in the typical range (national median 4% say no).
This is the one hospice measure that asks the people who lived it — surveyed bereaved family caregivers. CMS adjusts it for case mix and survey mode, so it's comparable across hospices (unlike the process counts below). Some sub-measures were withheld (footnote 15).
71% of families said their loved one always got help for pain and symptoms — among the lower quarter (national median 76%). This is the symptom families remember most.
Then: visits in the last days of life
CMS withheld this measure for High Care Hospice, Inc (footnote 2) — usually too few patients in the period to report reliably. Ask the hospice directly how they staff visits at the very end.
A count of how many of ten care-pattern indicators the hospice meets (staffing gaps, late discharges, visits near death…) — care patterns, not how families rated their experience. CMS withheld it (footnote 2).
Whether the hospice did the documented basics — screening and treating pain and breathlessness, recording the patient's wishes. National median 96.6%.
The care basics, one by one
RECORDED The share of patients for whom the hospice documented each step (CMS HIS measures). Nearly every hospice scores in the high 90s here, so these rarely tell hospices apart — a low one is the exception worth asking about.
Where this hospice provides care
Shares are CMS-reported and may not total 100% — skilled-nursing and other settings are not shown here. Average daily census: 40 patients.
Questions to ask this hospice
The numbers narrow the field; these questions decide it. Bring them to the meeting.
- ›Fewer families than typical said their loved one always got help for pain and symptoms — how do you manage pain, day and night?
- ›How do you staff visits in a patient's final days — including nights and weekends? Who comes, and how fast?
- ›What is your after-hours and weekend coverage, and how quickly can a nurse reach the bedside?
- ›Will the same nurse and aide visit consistently, or does it rotate?
- ›How do you support the family — respite, counseling, and bereavement care?
What these figures mean
- RECORDED — every percentage is a CMS-published measure of what the hospice did or documented. These are process and claims-based measures, not risk-adjusted and not a measure of how the care felt; the comparison is to the national median across all reporting hospices.
- WITHHELD — where CMS reports a footnote (too few cases), this page shows "withheld," never a guessed number.
- FAMILY SURVEY — the "what families said" figures come from the CMS CAHPS Hospice Survey of bereaved family caregivers, case-mix and mode adjusted so they compare fairly across hospices. This is the experience signal; the HVLDL and process figures above are not adjusted and measure what was done/documented, not how it felt.
Also available: structured data (JSON-LD) · plain text · period 07/01/2024-06/30/2025
What this is — and is not
This is published CMS Hospice Provider data — the same facts CMS shows the public. It informs and
compares; it does not rate, rank, or recommend High Care Hospice, Inc for your loved one's specific
situation, and no figure here is a guarantee of the care you'll receive. Talk with the hospice and your doctor,
and verify at medicare.gov/care-compare
(CCN A11589).